Terms and Conditions

This website and its content is copyright of Cohort Tuition - © Cohort Tuition 2016.  All rights reserved.  Any redistribution or reproduction of part or all of the contents in any form is prohibited.  You may not, except with our express written permission, distribute or commercially exploit the content.  Nor may you transmit it or store it in any other website or other form of electronic retrieval system. 

Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Cohort Tuition and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you may be able to link to other websites which are not under the control of Cohort Tuition. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

No elements of this website maybe copied without getting prior consent from Cohort

Every effort is made to keep the website up and running smoothly. However, Cohort Tuition takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Code of conduct

Students may curtail their ongoing association with Cohort Tuition at any time (subject only to the cancellation policy below). Cohort Tuition staff shall conduct themselves courteously at all times. Cohort Tuition staff must be treated with respect and courtesy at all times from pupils and their parent(s). Cohort Tuition staff will not tolerate abuse of any kind. Whilst on the premises during tuition sessions, pupils are responsible for any damage caused to any equipment or parts of the premises belonging to or being used by Cohort Tuition. If any damage is caused by a pupil (s), be it intentionally or accidental, reasonability and liability to repay and charges incurred shall solely lie with the pupil(s) and their parent(s)/guardian(s).

Homework

Tutors at Cohort Tuition will endeavour at all times to assist in an individual's learning schedule. Cohort Tuition insists on the completion of all homework set. Consistent failure to do so will result in expulsion from future tuition sessions.

Stationary

All pupils are required to bring in the following pieces of stationary during all tuition sessions; pen, pencil, ruler, rubber, calculator (math's, science and 11+ only), dictionary (English and 11+ only), lined paper and an A4 ring binder.

Attendance, cancellation, absence and termination policy

Attendance is mandatory. The following terms apply to cancellations, absence and termination for group tuition:

  • A minimum of 24 hours notice must be given for any group session cancellations (unless unforeseen emergency) directly to Cohort Tuition.
  • When a parent fails to give the required 24 hours notice, this will be classed as a un notified absence, persistent un notified absences may result in expulsion from future classes.
  • Group tuition fees will be incurred, regardless of notified or un notified cancellations and / or absences.
  • Termination of tuition requires one weeks' notice in advance of a pupils last lesson
  • Pupils/Parents are not tied into a minimum term contract for tuition; termination of tuition will result in a full refund of fees paid in advance (minus adjustments for advanced payment discounts, additional weeks paid unpaid).

The following terms apply to cancellations, absence and termination for 1-2-1 tuition:

  • A minimum of 48 hours notice must be given for 1-2-1 tuition cancellations (unless unforeseen circumstances) directly to Cohort Tuition.
  • When a pupil/parent cancels a session with the minimal amount of notice, then they will not be charged for the session.
  • If a pupil/parent(s) fail to give at least 48 hours notice he/she will incur the full cost of the tuition session.

Notice can be provided by telephone (You must leave a voice message if there is no answer), email or text. The message must contain the pupils name, the tutors name and the session they will be missing and a reason for the cancellation. Cohort Tuition tutors will be in touch to rebook sessions after a cancellation has been made for 1-2-1 home visits, group sessions at the centre or at a pupils home will continue as scheduled. We reserve the right to remove a pupil from our register if they are absent for 3 or more consecutive lessons. Please use the below phone number and email address to contact us in relation to absences:

Payment terms

Parents/pupils will be provided with an invoice for full payment prior to the start of a month for all lessons that month. Payment by cash/cheque/bank transfer/PayPal must be made upon receiving this invoice by the end of the first weekend for a particular month. Payment can also be made in advance per term or academic year or an agreed number of tuition sessions. Payment by cheque should only be made out to 'Cohort Tuition'. Failure to make payments on time will result in a pupil's withdrawal from lessons until payment has been made.

Registration fee

A £10 non refundable registration fee is payable before a student can be fully registered and admitted onto one of our programs of study. This fee is reoccurring at the beginning of each academic year for existing students.

Sibling discounts

Parents sending two or more children for tuition will receive a discount of £1 per hour for each additional child. Pupils eligible for the discount must be from the same immediate family and the discount is only available when more than one child is in attendance for any given week.

Monthly fee discount via Pupil Referral Programme

For every child who joins the centre on the basis of a referral, parents will reduce the cost of their monthly fee by £5 till the end of the academic year. If pupil is referred near the end of the academic year, parents may choose to bank the discount for the following academic year in order to take advantage of savings for a full year. Parents can refer as many pupils as they like and reduce their monthly fee to as little as £40 per month. *Referral discount only applicable to fixed monthly fee payees, any referral discount will commence in the second full calendar month of the referred member's membership. For example if the referred members started on the 21st of September 2013, the discount would apply to the November 2013 invoice and onwards till the end of the academic year.

1-2-1 tuition discounts

For parents booking more than one hour a week, the hourly rate will be discounted to £24 for the 2nd hour and £23 for all additional hours after and including the 3rd hour.

Recommend a Friend

£20 cash only payable after first 5 paid lessons. £20 cash only payable for one sibling per family. No limit to recommendations. Parents of pupils already attending Cohort Tuition may opt for a discount of £20 towards their child's/children's tuition fees instead of cash. Cohort Tuition's decision on any aspect of the promotion is final and no correspondence will be entered into.

Variation of fees and services

Fees may be changed and the services offered added to or withdrawn at any time. However, fees will not be varied during a course or other service in progress. Failure to adhere to the above requirements may result in pupil(s) being withdrawn from future sessions.

Our Tutors

  • Experienced
  • Subject Specialists
  • CRB/DBS Cleared
  • Carefully Screened
  • Carry Photographic I.D.

Testimonials

" I've seen a noticeable improvement in my daughter's maths and her teacher has even commented on how she is so much more confident in class... "

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Cohort Tuition Blackheath

162 High Street
Blackheath,
B65 0ND

0121 270 3984

Cohort Tuition Gloucester

May Suite, Spreadeagle Court,
110 Northgate St, Gloucester,
GL1 1SL

01452 226 554

Cohort Tuition West Bromwich

Wood Lane Community Centre,
157 Wood Lane, West Bromwich,
B70 9PT

0121 270 3921

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